Unified communications (UC) is a new technological architecture whereby communication tools are integrated so that both businesses and individuals can manage all their communications in one entity instead of separately. In short, unified communications centralizes and integrates voice mail, e-mail, and fax mail into single entity.

Unified Communication provides services that enable users to contact each other and access information in a customized way.

This product is used primarily for:

• Voice mail
• Unified messaging (the integration of voice, facsimile, and e-mail into a single inbox for message retrieval and management)
• User interactive applications in IP networks
• The delivery of value-added services that are standalone or integrated feature
• Single number reach/Find Me Follow Me
• Auto Attendant
• Notifications
• Family Mailboxes
• Distribution Lists

Unified Communication enables users to see their voice and fax mail as e-mail and hear e-mail messages over the phone. They can control call paths with Find Me Follow Me capabilities. This sends all calls or special calls to their choice of phones and determines response times and messaging media that meet changing needs. Users can also schedule message delivery and send voice mails to an individual or group of fellow users, which is aided by extensive, easily maintained distribution list capabilities.

Engineers at MARS have a rich set of experience in developing Unified Communication products . We provide the network operators and service providers to offer this solution and broaden their horizons. The Unified Communication architecture enables service providers to deploy applications in basic, small-scale systems or in complex, fully redundant, large-scale distributed or centralized systems.