Application Maintenance

The last decade has seen an unprecedented use of technology by all industries as a business enabler. As a result, at present, most organizations spend a significant portion of their IT budgets in maintaining legacy applications or managing multiple applications that deliver similar functionalities. However, it leaves no scope for any new development, which is the need of an hour given the pace at which new and better technologies are being introduced in the market. Besides this, application failures, downtime, or performance issues have far- reaching repercussions including diminished business performance, significant financial losses, reduced competitiveness, and lowered customer satisfaction. Global enterprises can unlock hundreds of thousands of dollars each year through effective application management, making it a critical business imperative.

Some of the key challenges that enterprises face, include the following:

  • High operational cost associated with managing legacy and redundant applications
  • Monolithic applications that are not agile or flexible enough to fulfil new business realities
  • Inability to proactively identify application failures or respond rapidly to incidents based on the business importance
  • End-user complaints due to application performance or availability issues
  • Inability to meet required service quality objectives or comply with regulatory requirements
  • Shortage of skilled resources
An experienced IT Service provider, MARS can effectively resolve your challenges through end-to-end management of infrastructure, applications, and business processes.

MARS’s comprehensive application management services consist of the following:

Our Offerings from setting up a support organization and identifying the right applications for outsourcing to optimizing the application portfolio, MARS's services can add value to your support efforts.

MARS's Application Maintenance Services processes include building simplified cross-referenced models that document application features, and mapping business processes to application portfolios, ensuring high levels of business-application understanding.

MARS can deliver 24x7 coverage for application portfolios. MARS's expertise spans Microsoft Technologies, J2EE, Java, SAP and several other platforms, databases, languages, software, and enterprise applications. Our portfolio-based approach, combined with the depth and specificity of our processes allows unparalleled levels of customization. We can truly adapt our solutions to your critical needs.

MARS has significant experience providing Application Maintenance Services for the Healthcare, Insurance, Food, Manufacturing and Financial Service organizations.

MARS’s comprehensive application management services consist of the following:
  • Application Maintenance
  • Application Portfolio Rationalization
  • Legacy Modernization